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Jessie's
Anti-Spam FAQ |
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Hello
friends, family, and perfect strangers! The following is an essential "how
to" for using email responsibly, and for combating those who refuse
to. I hope you find this information helpful and informative. I
encourage you to send this link to anyone that you think would benefit
from this information. And if you have anything to add, just
let me know!
In Lesson #1, we cover SPAM: What is it? Who are these people,
and how did they get my email address? How can I prevent myself from
ending up on their lists?
In Lesson#2, we will be covering what to do, and what not to do,
when we are the recipient of SPAM. This
is your guide to tracking down information about your spammer, and what
to do with that information.
In Lesson#3, we cover email hoaxes and how to identify them. This
section will help you to prevent yourself from looking foolish, as well
as avoid causing harm to others inadvertently. |
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okay, lesson
#1: SPAM. Not just a hilarious skit
by Monty Python, SPAM is any kind of unsolicited email, whether
it's 6 emails a day from companies you've never heard of, or forwards
from well-meaning friends. SPAM is versatile. It can take a variety
of different forms, including but not limited to MLM schemes, chain-letters,
jokes, myths, virus scares, invitations to join clubs or other
organizations, solicitations for donations, mythical children with
fictitious diseases that supposedly want prayers/business cards/emails/other
objects, people who want to sell you "banned" CDs, name
brand products at unbelievable discounts, spy software.. the list
goes on and on and on.
How do spammers get my email address?
Many people just don't realize that by forwarding stuff to you and 30
million other people, they're placing your email address, as well as
theirs, on mailing lists. A particularly annoying manifestation of SPAM
messages is the chain letter, which threatens bad luck to those who do
not forward it, or good luck if you forward it to a million people. For
some reason, people feel the need to leave all of the previous senders'
and recipients' email addresses in the body of the message, perhaps to
prove that they have good luck coming to them because they spammed so
many people. By the time a message has been forwarded 20 times, there
are upwards of 200 email addresses included. This is a spammers' delight.
Eventually, this will make its' way to someone who wants to sell you
something, and each email address will be added to his list of potential
customers. Spammers tend to work together, too. They often compile a
list of 10,000 or more email addresses, and then sell or trade their
lists with other spammers.
Other spammers create "bots" that scan web pages and strip
email addresses off of them. These bots do not discriminate. Whether
you have a web page with a "contact me" link, or have signed
someone else's guestbook and included your email address, the bot will
find it and index it. One thing you can do to combat this is include
nonsense characters in the address to "confuse" the bot. For
example.. one of my email addresses is ih8spammers@yahoo.com. I could
write it as ih8spammers*<&nospam;>@yahoo.nospam.com instead,
and leave a text note below it that says "remove *<&nospam;>
and nospam to email me". A real person could read this and follow
the directions. A bot, however, is a dummy program that will simply save
the address as ih8spammers*<&nospam;>@yahoo.nospam.com. When
the spammer tries to send me email at that address, it will come back
undeliverable. If enough people employ this method, it can seriously
inconvenience the spammer. I wonder if they like digging through
hundreds of useless messages?
There are also spammers that use other peoples' mail servers illegally
to obtain addresses. This method is a bit more complicated to go into,
but basically, each mail server has something called a "mailer daemon" that
is responsible for keeping lists of users. If the mail relay is open,
(most are not) and you know the right commands, you can query the daemon
and ask for a list of all users whose email addresses start with "a" or
another letter. If you've ever received SPAM that was addressed to 50
users whose email addresses all started with the same letter(s) then
this was most likely the method used. If you belong to any mailing lists,
you might be targeted this way.
There are other ways that your email address can be obtained, but those
listed above are the most common methods used.
--------------------------------------------------
A word about Forwards
When you feel you absolutely must forward something, ALWAYS delete all
of the annoying '>>>>>' characters that appear before each line of the
message. PLEASE. Also, always delete the previous senders' and recipients'
email addresses. The more things get forwarded, the messier and
harder to read everything gets. Unless you're trying to make enemies,
never send a forward that hasn't been cleaned up first. (see the sample
forward message after the FAQ). As we learned in the first lesson,
by leaving 150 email addresses attached to the mail, you risk getting
each and every one of them put on a mailing list. Your email address
will be sold to other spammers, who will sell it to still more Spammers.
Then, before you even know what hit you, your mailbox will be flooded
with pyramid schemes and other useless junk.
In Closing
SPAM is harmful not only because it wastes your
time, but it ends up costing you money as well. For every SPAM message
you receive, anywhere from 5 to 5 million others have been sent. When
the Internet Service Provider (ISP) has it's mail servers bogged down
with those messages, it must save them on it's computers. If the message
volume is large enough, it is forced to spend money to buy more bandwidth,
more hard drives, more computer equipment, more phone line access, etc.
This cost is passed on to the people who use their services. Usually,
ISP's are not making very much of a profit to begin with, and if the
increased service rates drive the customers away, it might well drive
the ISP straight out of business. There is a complete FAQ available on
this subject at http://www.cauce.org. |
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lesson
#2: why not to reply to SPAM, send threatening email,
or make angry phone calls to the spammers: Most spammers have
a "reply and get removed from the list" email address at the end
of their message. They don't really want to take you off their list
at all. Nine out of ten times, the unsubscribe link is either completely
invalid, or it just confirms to them that a real live person is reading
their mail. To a spammer, this means that it's not only okay to send
you more SPAM, but also to sell your address to other spammers. This
is frustrating. Another thing to keep in mind is that in most cases,
when confronted, spammers' are not apologetic. They know that what
they're doing is wrong. They know that it's annoying. They simply
don't care. For every 500 people they annoy, there are 10-20 suckers
who buy their product. Do the math. since they are sending their
SPAM at someone else's expense, at no cost to themselves whatsoever,
they've just made a tidy profit.
What is the appropriate method to fight SPAM?.
The best thing to do, if your email software has the option, is to filter
your mail, or block the spammers' email address. For example, in Microsoft
Outlook Express 5.5, there is an option to block email addresses. By clicking
on the TOOLS --> MESSAGE RULES --> BLOCKED SENDERS LIST menu, you
can specify email addresses that you don't want to receive email from.
Any mail that does come from those addresses will be immediately moved
to the trash bin, where you can delete them without opening them. Or, if
you want to block email that contains certain key words, open the TOOLS-->MESSAGE
RULES-->MAIL folder. Here, you can specify certain words, phrases, etc.
to block. You can also specify what you would like done with them. You
can have them moved to the deleted items bin, to a specific folder of your
choice, or just outright deleted. Most mail programs come with similar
features. If you need help finding them, simply open your email browser,
open the HELP menu on the toolbar, and go from there. Even free email like
yahoo mail (www.yahoo.com)offers
filtering and blocking services. One of my favorite solutions has been
to make a "throwaway" email address. Whenever I am downloading
software or signing up for anything online and am required to give an email
address, I give the throwaway address out, taking special care to checkmark "do
not send me any offers through email" or similar option. Once a week,
I check my email and report the SPAM to the appropriate places.
If you really want to hurt spammers, look up the ISP or web hosting company that
hosts their email account. (for example, go to www.internic.net and
use the "whois" feature. Enter the domain name that hosts the spammers'
email, or any of the websites advertised in the SPAM. Look up the contact information
for the hosting company, and email their abuse desk, usually abuse@insertcompanynamehere.com.
When doing this, be sure to include full message headers for the SPAM you have
received. If you are unsure of how to do this, read the FAQ at http://www.emailabuse.org/sender.asp for
more information. When you report SPAM, the company hosting the spammer will
usually warn them, suspend them, or shut their accounts down altogether depending
on the severity and frequency of the reports they receive.
You can also go to www.spamcop.net and
sign up for a free account. They offer a variety of different services,
ranging from a quick, painless way to report SPAM, to SPAM-free, filtered
email addresses for a nominal fee.
RESOURCES
Here are a few links to sites that offer in depth information on fighting
SPAM.
www.cauce.org
www.samspade.org
www.emailabuse.org
combat.uxn.com
www.spamcop.net
www.spamcop.com
www.spamcop.org
www.suespammers.org
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| lesson
#3: Don't buy everything you read. Emails such
as
"coke, bill gates, etc. will send you and everyone you forward this to
a free case of coke, a million dollars, etc." and "By holding a "gas out" we
can make the evil oil cartel lower their prices by hitting them in the
pocketbook" are what we call Urban Myths. The truth is, someone was
playing a joke on coca cola, and on Bill Gates, and a Gas Out will accomplish
nothing, save possibly hurting smaller gas stations that have absolutely
nothing to do with setting the oil prices. There is a great website that
details most of the internet myths located at http://www.snopes.com/index.html. I
would highly recommend that before forwarding something, you look it up
on his web site and find out if it's really anything that you want to sign
your name to. There is alot of misinformation out there, and SPAM/forwards
that are genuinely hurtful get forwarded every day by well-meaning people
who get taken in by tricks and scams. One example is a message sent claiming
to be from the "Make-A-Wish Foundation". This email claims that
a dying child wants business cards from around the world so that he can
be in the Guinness Book of World Records. One family was forced to abandon
their house when it became flooded with mail. Their son, who had recovered
from cancer 17 years ago, was still receiving cards from around the world.
The house was made into it's own postal code, and the cards are still pouring
in. I have received several copies of this chain letter in my inbox in
the last few years. In addition to harming the family, the nonprofit Make-A-Wish
Foundation is forced to field thousands of calls and emails a year about
this hoax, taking valuable time away from the very important volunteer
work they do. This is just one example of many, illustrating just a small
portion of the suffering caused by these hoaxes. |
The
moral of the story? The internet is a wonderful place, full of
amazing, helpful, and fascinating information. Have fun with
it, but please be responsible! Don't clog the internet up with useless,
harmful stuff. It only wastes time and energy that could be used
in better endeavors.
Jessie |
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THIS
IS A REAL EXAMPLE OF SPAM. Notice that it has been forwarded over 10
times and, in the process, has "mushroomed" into a jumbled
mess. The original message has become almost totally unreadable, not
to mention virtually un-findable. This is for informational purposes
only. Coke never has, and never will, run a promotion like the one
described below. I'm reasonably sure that by posting this, I have not
violated any copyright laws.
===========================
-----
Original Message -----
From: omitted <omitted@omitted.com>
To: <omitted@omitted.com>; <omitted@omitted.com>; <omitted@omitted.com>;
<omitted@omitted.com>; <omitted@omitted.com>; <omitted@omitted.com>;
<omitted@omitted.com>; <omitted@omitted.com>
Sent: Monday, March 13, 2000 7:47 AM
Subject: Fwd: Fw: Fwd: FREE COKE
>
>
> >From: omitted <omitted@omitted.com>
> >To:omitted@omitted.com
> >Subject: Fwd: Fw: Fwd: FREE COKE
> >Date: Sun, 12 Mar 2000 18:03:55 -0600
> >
> > >X-From_: omitted@omitted.com Sat Mar 11 17:23:33 2000
> > >Envelope-to: omitted@omitted.com
> > >X-Originating-IP: [omitted]
> > >From: "Bonnie" <omitted@omitted.com>
> > >To: omitted@omitted.com
> > >Subject: Fwd: Fw: Fwd: FREE COKE
> > >Date: Sat, 11 Mar 2000 17:23:16 CST
> > >
> > >
> > >
> > >>From: "Shyann" <omitted@omitted.com>
> > >>To: "bonnie" <omitted@omitted.com>
> > >>Subject: Fw: Fwd: FREE COKE
> > >>Date: Wed, 8 Mar 2000 19:11:10 -0600
> > >>
> > >>
> > >>-----Original Message-----
> > >>From: omitted@omitted.com<omitted@omitted.com>
> > >>To: Tracy <omitted@omitted.com>; Tom <omitted@omitted.comv>;
> >Tom
> > >><omitted@omitted.com>; Ted <omitted@omitted.com>; Tami and
Larry
> > >><omitted@omitted.com>; Sweetcrzy<omitted@omitted.com>; Steve
> > >><omitted@omitted.com>; Steve C. <omitted@omitted.com>;
> >Steve
> > >><omitted@omitted.com>; Shyann<omitted@omitted.com>; Shadd
> > >><omitted@omitted.com>; Sarah <omitted@omitted.com>; robyn
> > >><omitted@omitted.com>; Pat <omitted@omitted.com>; Nikki
> >
> > >><omitted@omitted.com>; Mike and Michele
> ><omitted@omitted.com>;
> > >>Michele <omitted@omitted.com>; Mary <omitted@omitted.com>;
> > >>Linda
> > >><omitted@omitted.com>; Leanne <omitted@omitted.com>; Kent
> > >><omitted@omitted.com>; John and David
> ><omitted@omitted.com>;
> > >>Jim and Judy <omitted@omitted.com>; Jay
> > >><omitted@omitted.com>; Jackie <omitted@omitted.com>; Jack
> > >>and
> > >>Becky <omitted@omitted.com>; Gumby
> ><omitted@omitted.com>;
> > >>Firstbase <omitted@omitted.com>; Don and Faye
> > >><omitted@omitted.com>;
> > >>Diane <omitted@omitted.com>; Deb <omitted@omitted.com>; David
> > >><omitted@omitted.com>; Dave <omitted@omitted.com>; Craig
> > >><omitted@omitted.com>; Chuck <omitted@omitted.com>; Chris
> > >><omitted@omitted.com>; Cakelady <omitted@omitted.com>; Brenda
> > >><omitted@omitted.com>; Anthony <omitted@omitted.com>
> > >>Date: Tuesday, March 07, 2000 6:54 AM
> > >>Subject: Fw: Fwd: FREE COKE
> > >>
> > >>
> > >> >
> > >> >-----Original Message-----
> > >> >From: Paula <omitted@omitted.com>
> > >> >To: Kim <omitted@omitted.com>
> > >> >Cc: Vicki <omitted@omitted.com>; karen
> > >> ><omitted@omitted.com>; Jodi <omitted@omitted.com>; LAURIE
K
> > >> ><omitted@omitted.com>; Diane L. <omitted@omitted.com>;
Laura
> > >> ><omitted@omitted.com>; Lisa <omitted@omitted.com>; Loni
> > >> ><omitted@omitted.com>; Becky m <omitted@omitted.com>; omitted
> > >> ><omitted@omitted.com>; M <omitted@omitted.com>; omitted
> > >> ><omitted@omitted.com>; sam <omitted@omitted.com>; omitted
> > >> ><omitted@omitted.com>; sniffles <omitted@omitted.com>;
Terri
> > >> ><omitted@omitted.com>; Tamie <omitted@omitted.com>; brenda
> > >> ><omitted@omitted.com>; Tamara . <omitted@omitted.com>;
> > >>omitted
> > >> ><omitted@omitted.com>; omitted<omitted@omitted.com>; bev
> > >> ><omitted@omitted.com>; Bud <omitted@omitted.com>; Carol
> > >> ><omitted@omitted.com>; CHELE <omitted@omitted.com>; cookie
> > >> ><omitted@omitted.com>; Darlene <omitted@omitted.com>; Dawn
> > >> ><omitted@omitted.com>; debby <omitted@omitted.com>; fairy
> > >> ><omitted@omitted.com>; FRAN <omitted@omitted.com>; Giddie
> > >> ><omitted@omitted.com>
> > >> >Date: Tuesday, March 07, 2000 4:28 AM
> > >> >Subject: Re: Fwd: FREE COKE
> > >> >
> > >> >
> > >> >>Where's my COKE ???
> > >> >>What a ProMo !!!!
> > >> >>
> > >> >>Kim Zimmerman wrote:
> > >> >>
> > >> >>> Note: forwarded message attached.
> > >> >>>
> > >> >>> __________________________________________________
> > >> >>> Do You Yahoo!?
> > >> >>> Talk to your friends online with Yahoo! Messenger.
> > >> >>> http://im.yahoo.com
> > >> >>>
> > >> >>>
> > >>----------------------------------------------------------------------
> > >>-
> > >> >-
> > >> >>>
> > >> >>> Subject: FREE COKE
> > >> >>> Date: Mon, 06 Mar 2000 15:56:19 CST
> > >> >>> From: "Judy " <omitted@omitted.com>
> > >> >>> To: omitted@omitted.com, omitted@omitted.com,
> > >>omitted@omitted.com,
> > >> >>> omitted@omitted.com, omitted@omitted.com,
omitted@omitted.com,
> > >> >>> omitted@omitted.com, omitted@omitted.com,
> > >> >omitted@omitted.com,
> > >> >>> omitted@omitted.com, omitted@omitted.com,
> >omitted@omitted.com,
> > >> >>> omitted@omitted.com, omitted@omitted.com,
> > >>omitted@omitted.com,
> > >> >>> omitted@omitted.com, omitted@omitted.com,
omitted@omitted.comm,
> > >> >>> omitted@omitted.com, omitted@omitted.com,
> >omitted@omitted.com,
> > >> >>> omitted@omitted.com, omitted@omitted.com,
> > >>omitted@omitted.com,
> > >> >>> omitted@omitted.com
> > >> >>>
> > >> >>> Yeah right, like i believe this lol
> > >> >>>
> > >> >>> >> > >>>> Subject: FREE COCA COLA FOR A MONTH
> > >> >>> >> >> > >>>>
> > >> >>> >> >> > >>>>
> > >> >>> >> >> > >>>> Coca-Cola is offering four free cases of
> > >> >>> >> >> > >>>> diet
> > >> >>> >> >> > >>>> coke
> > >> >>> >> >> > >>>> or
> > >> >>> >> >> > >>>> regular
> > >> >>> >> >> > >>>> coke
> > >> >>> >> >> > >>>> to
> > >> >>> >> >> > >>>> every
> > >> >>> >> >> > >>>> person you send this to. When you have
> > >> >>> >> >> > >>>> finished
> > >> >>> >> >> > >>>> sending
> > >> >>> >> >> > >>>> this
> > >> >>> >> >> > >>>> e-mail
> > >> >>> >> >> > >>>> to
> > >> >>> >> >> > >>>> as
> > >> >>> >> >> > >>>> many people as you wish, a screen will come
> > >> >>> >> >> > >>>> up.
> > >> >>> >> >> > >>>> It
> > >> >>> >> >> > >>>> will
> > >> >>> >> >> > >>>> then
> > >> >>> >> >> > >>>> ask
> > >> >>> >> >> > >>>> >where
> > >> >>> >> >> > >>>> you
> > >> >>> >> >> > >>>> > want your free coke products sent. This is
a
> > >> >>> >> >> > >>>> sales
> > >> >>> >> >> > >>>> promotion
> > >> >>> >> >> > >>>> to
> > >> >>> >> >> > >>>> get
> > >> >>> >> >> > >>>> our
> > >> >>> >> >> > >>>> name
> > >> >>> >> >> > >>>> out to young people around the world.
We
> > >> >>> >> >> > >>>> believe
> > >> >>> >> >> > >>>> this
> > >> >>> >> >> > >>>> project
> > >> >>> >> >> > >>>> can
> > >> >>> >> >> > >>>> be
> > >> >>> >> >> > >>>> a
> > >> >>> >> >> > >>>> success, but only with your help. So please
> > >> >>> >> >> > >>>> start
> > >> >>> >> >> > >>>> e-mailing
> > >> >>> >> >> > >>>> and
> > >> >>> >> >> > >>>> help
> > >> >>> >> >> > >>>> us
> > >> >>> >> >> > >>>> build our database. Thank you for your
> > >> >>> >> >> > >>>> support!
> > >> >>> >> >> > >>>>
> > >> >>> >> >> > >>>> Always Coca-Cola,
> > >> >>> >> >> > >>>>
> > >> >>> >> >> > >>>> Mike Hill
> > >> >>> >> >> > >>>> Director of Marketing
> > >> >>> >> >> > >>>> Coca-Cola Corporation
> > >> >>> >> >> > >>>> Atlanta, Georgia
> > >> >>> >> >> > >>>> www.cocacola.com
> > >> >>> >> >> > >>>>
> > >> >>> >>
> > >> >>> ______________________________________________________
> > >> >>> Get Your Private, Free Email at http://www.hotmail.com
> > >> >>
> > >> >
> > >>
> > >
> > >______________________________________________________
> > >Get Your Private, Free Email at http://www.hotmail.com
> > >
> > >
> > >
>
> ______________________________________________________
> Get Your Private, Free Email at http://www.hotmail.com
> |
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